Stop missing calls. Book more vet appointments—automatically.
AI Receptionist for veterinary clinics that answers inbound calls 24/7, books appointments, captures intake, and escalates to your team when needed.
- Answer every inbound call (no busy signals, no voicemail loops)
- Schedule + reschedule with your clinic rules
- Capture consistent intake (pet, reason, urgency, preferred times)
- Send SMS confirmations (details + prep instructions + directions)
- Contextual handoff (warm transfer or callback ticket with summary)
14-day free trial (card required). Cancel anytime.
Try it now: build your receptionist in 2 minutes
No long form. No back-and-forth.
Answer a few questions
Clinic name, hours, appointment types
We generate your config
Your receptionist configuration is ready
Review + edit
Make any adjustments you need
Go live
Start trial → forward calls → test call → launch
Not ready to activate? Save progress by email.
What the AI Receptionist handles
Everything your front desk does—automated and available 24/7.
Scheduling
- New client appointments
- Sick visits, wellness, vaccines, follow-ups
- Multi-pet scheduling
- Same-day rules (you control)
Common Questions
- Hours, location, parking, directions
- Services and general pricing guidance
- Prep instructions (what to bring, fasting, records)
Escalation
- Warm transfer to staff during business hours
- Callback ticket with structured summary
- Staff doesn't restart the conversation
Safety Boundary
- Does not diagnose or provide medical advice
- Follows your clinic's emergency guidance
- Escalates urgent concerns appropriately
Works with your current phone number
Keep your existing number and phone system. Forward calls to your AI Receptionist (fastest setup). Optional SIP / phone-system integration for advanced setups.
Auto-setup from your website
Paste your website URL and we prefill: clinic hours, location, services / FAQs, policies you want callers to hear.
Compare: AI Receptionist vs alternatives
See how OnDial.me stacks up against traditional options.
| Capability | AI Receptionist | Voicemail | IVR / Phone tree | Hiring |
|---|---|---|---|---|
| Answers every call | ||||
| Books appointments | ||||
| Captures intake consistently | ||||
| After-hours coverage | ||||
| Handles call spikes | ||||
| Caller experience | High | Low | Medium-low | High |
| Time to deploy | Same day | Same day | Days–weeks | Weeks |
Simple, transparent pricing
Starting at $79/month. Scales with your call volume.
Starter
Low/moderate call volume
150 minutes included
- AI call answering 24/7
- Appointment scheduling
- SMS confirmations
- Call summaries
- Basic reporting
Standard
Typical busy clinic
450 minutes included
- Everything in Starter
- Priority support
- Advanced reporting
- Custom greeting
- Callback queue
Pro
High volume + advanced routing
900 minutes included
- Everything in Standard
- Advanced routing rules
- Multi-location support
- API access
- Dedicated account manager
Overage: billed by the minute after included usage (you'll see usage in your dashboard).
Trial: 14 days free (card required). Cancel anytime.
What your team gets
Everything you need to stay informed and efficient.
Call Summaries
Who called, what they needed, and the outcome—all at a glance.
Structured Fields
Pet, reason, urgency, requested time window—captured consistently.
Callback Queue
Prioritized list of callers who need a human follow-up.
Reporting
Call volume, bookings, top questions, escalation rate, knowledge gaps.
Trusted by veterinary clinics
See what our customers have to say about OnDial.me.
“We were missing 30% of our calls during peak hours. Now we capture every single one. Our booking rate jumped 40% in the first month.”
Dr. Sarah Mitchell
Owner, Greenfield Veterinary Clinic
“The setup was incredibly easy—I had it running in under 10 minutes. Our staff can finally focus on patients instead of being glued to the phone.”
Michael Torres
Practice Manager, City Paws Animal Hospital
“Clients love that they can book appointments at 2am. We've seen a significant increase in new client registrations since going live.”
Dr. Jennifer Lee
DVM, Coastal Pet Care
Frequently asked questions
Everything you need to know about getting started.
Onboarding
Voice + Experience
Phone Number
Scheduling
Safety
Transcripts + Recordings
Answer every call. Book more visits. Free up your team.
Join hundreds of veterinary clinics already using OnDial.me to grow their practice.
14-day free trial (card required). Cancel anytime.